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    Privacy Policy for FairDeal Casino

    FairDeal Casino (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform, including our website and mobile application. By accessing or using FairDeal Casino, you agree to the practices described in this Privacy Policy.

    Information We Collect

    We collect personal information to provide services, improve user experience, and comply with legal obligations. The types of information we may collect include:

    Personal Information

    • Account Details: Name, date of birth, email address, phone number, and physical address.
    • Identity Verification Data: Government-issued IDs (e.g., passport or driver’s license) and proof of address for Know Your Customer (KYC) compliance.

    Financial Information

    • Payment Details: Credit card information, bank account details, and cryptocurrency wallet addresses for deposits and withdrawals.

    Technical Information

    • Device Data: IP address, browser type, operating system, and device type for analytics and security purposes.
    • Cookies: Small text files stored on your device to enhance functionality and user experience.

    Gaming Activity

    • Transaction History: Records of deposits, withdrawals, bets placed, and winnings.
    • Behavioral Data: Patterns of gameplay used to monitor responsible gambling practices.

    How We Collect Your Information

    We collect information through various methods:

    • Directly from You: When you register an account, make transactions, or contact customer support.
    • Automatically: Through cookies and tracking technologies when you use our website or mobile application.
    • Third Parties: From payment processors or identity verification services during KYC checks.

    Why We Collect Your Information

    We collect your data for the following purposes:

    1. Account Management: To create and manage your account securely.
    2. Transaction Processing: To facilitate deposits, withdrawals, and other financial activities.
    3. Compliance with Legal Obligations: To meet anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
    4. Improving User Experience: To optimize our website functionality based on analytics data.
    5. Marketing Communications: To send promotional offers (with your consent) and notify you about updates to our services.

    How We Use Cookies

    Cookies help us improve your experience on our platform by enabling certain functionalities and gathering analytics data. We use cookies to:

    • Remember login credentials for faster access to your account.
    • Analyze website traffic patterns to optimize performance.
    • Deliver personalized content based on your preferences.

    You can manage cookie settings through your browser preferences; however, disabling cookies may affect the functionality of certain features on our platform.

    Disclosure of Your Information

    We may share your personal information in the following circumstances:

    • Service Providers: Third-party vendors who assist in payment processing, identity verification, or technical support.
    • Regulatory Authorities: To comply with legal obligations such as AML/CTF reporting requirements enforced by relevant authorities.
    • Legal Compliance: If required by court orders or applicable laws.

    We do not sell or rent personal information to third parties for marketing purposes.

    Data Security

    FairDeal Casino employs industry-standard security measures to protect your personal data from unauthorized access or misuse. These measures include:

    • Encryption Protocols: 256-bit SSL encryption ensures secure communication between users and our platform.
    • Two-Factor Authentication (2FA): Adds an extra layer of security for account access protection.
    • Regular Audits: Independent audits are conducted regularly to identify vulnerabilities and ensure compliance with data protection laws.

    While we take all reasonable steps to safeguard your data, no system is completely immune from risks.

    Data Retention

    We retain personal information only as long as necessary for its intended purpose or as required by law. For example:

    • Transaction records are retained for seven years to comply with AML/CTF regulations.
    • Account data is stored until you request deletion or close your account.

    Once retention periods expire, we securely delete or anonymize data.

    Your Rights

    Under applicable privacy laws, you have the following rights regarding your personal information:

    1. Access: Request a copy of the data we hold about you.
    2. Correction: Update inaccurate or incomplete information.
    3. Deletion: Request deletion of data no longer needed for legal or business purposes.
    4. Withdrawal of Consent: Opt-out of marketing communications at any time.

    To exercise these rights, contact our support team.

    Changes to This Privacy Policy

    FairDeal Casino reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be communicated via email or posted prominently on our website.

    Your trust is important to us at FairDeal Casino, and we are committed to protecting your privacy while providing a secure gaming environment for all users.